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Author: search.filters.author.Aranyanak, InthrapornSubject: search.filters.subject.Human and Computer Interface

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    UX-Based Design of A Mobile Application for Thai Seniors
    (2020-06-05)
    Aranyanak, Inthraporn
    ;
    Charoenporn, Pattama
    Mobile technology has become a vital part of our lives. There is a large number of studies to develop mobile applications. Nevertheless, some of them were not designed for the elderly to use easily. By 2021, Thailand will become a full-fledged ageing society. Workers aged more than 45 will be at greater risk of losing their job because of economic recession or the growth of AI technology. This paper demonstrates the usability testing of mobile job applications comparing three popular job apps used in Thailand. An analytical tool for prototypes and the System Usability Scale (SUS) were used to collect and analyse data. The main usability metrics in this study are effectiveness, efficiency, and satisfaction. The results show that using ambiguous labels, icons with multiple meanings, and using a "hamburger" icon can cause Thai senior users to become disoriented and affect their performances.
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    Usability tests of Thai mobile banking UI design
    (2020-01-01)
    Aranyanak, Inthraporn
    Nowadays, many banking customers process their transactions via mobile banking applications because of the convenience. This study examines five well-known Thai mobile banking applications to measure their usability and compares their UI design from the perspective of nine main functions. An analytical tool for prototypes and the System Usability Scale (SUS) were used to collect and analyse data. The usability test of the five mobile banking applications in this paper involves three usability metrics: effectiveness showing the completion rate, efficiency showing the time used to successfully complete a task, and satisfaction using SUS to evaluate users' satisfaction with the product. This paper presents problems found in poor UI design and suggests how to improve mobile banking UI design.