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    Item type:Publication,
    Will undergraduate students pursue a career in the tourism and hospitality industry in the post-COVID-19 era?
    (2024-01-01)
    Suwannakul, Ekkarat
    The COVID-19 pandemic severely impacted employment within the tourism and hospitality industry. Students have witnessed employment instability during the pandemic, thus shaping their attitudes toward their careers and perceived job security risks in the post-pandemic era. This study therefore explored the key factors influencing the students’ attitudes and intentions toward pursuing a career in the tourism and hospitality industry in Thailand. Data collected from 394 participants were analyzed, and the results underscore the significant role of internship experience in enhancing students’ motivation to work in the industry while reducing their perceived job insecurity. The results also indicate that career attitudes were influenced by motivation and perceived job insecurity but not by internship experience. Furthermore, students were likely to pursue a tourism and hospitality career when they possessed positive career attitudes and perceived lower job insecurity. The study highlights the mediating role of career attitude in linking motivation and the intention to pursue a career. These results provide insights for guiding the formulation of strategies to enhance undergraduate students’ career perceptions and intentions to pursue a career, contributing to filling job vacancies, sustaining business performances, and supporting the recovery of the tourism and hospitality industry in the post-COVID-19 era.
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    Item type:Publication,
    Lessons from COVID-19: How the pandemic shaped tourists’ travel intentions and willingness to fly
    (2024-01-01)
    Khetjenkarn, Siriporn
    ;
    Suwannakul, Ekkarat
    This study investigated, using structural equation modelling, the causal relationships between tourists’ perceived COVID-19 measures/situations, desire to travel, travel intention to destination, and willingness to fly. The moderating role of travel anxiety was also examined. Data were collected from 655 Thai tourists who had experienced air travel amid the COVID-19 pandemic in Thailand. The results showed the direct effects of perceived COVID-19 measures/situations on desire and travel intention but not on willingness to fly. Desire to travel mediated the relationships between perceived COVID-19 measures/situations and travel intention and between such perceptions and willingness to fly. Results also revealed the direct effect of travel intention on the willingness to fly. The moderating role of travel anxiety was identified in determining the relationship between perceived COVID-19 measures/situations and desire to travel. The study offers insights into restoring tourists’ confidence to travel during and after the pandemic and mitigating the negative impacts of an identical situation in the future.