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Author: search.filters.author.Tarigan, Emiya Fefayosa Br

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    Item type:Publication,
    Analysis of Shopping Mall Tourist Satisfaction in Bangkok Using Word Cloud of Online Reviews
    (2023-01-01)
    Ladkoom, Kobthong
    ;
    Tarigan, Emiya Fefayosa Br
    ;
    Yasirandi, Rahmat
    ;
    Suwastika, Novian Anggis
    ;
    Anom, Rahmat Indra Pratama
    The tourism industry is very important to prioritize, especially for developing countries like Thailand. The increase in tourist visits to Bangkok also triggers the potential for a rise in Bangkok tourism during the pandemic. In this study, shopping malls are one of the attractive attractions for a capital city like Bangkok. Tourist expectations of attraction must be realized so that satisfaction can be realized and created revisit. In the digitalization era, the internet's use to find and disseminate information has become commonplace. Tripadvisor.com is one of the leading review sites, which already has many reviewers, and is the case study in this research. Using Word Cloud as an analysis technique and clustering of data reviews, several important factors influence tourist satisfaction. Based on the 1186 clustered reviewers, several factors were produced, such as Place Quality, Location Access, Support Facilities, Price, and Seller Attitude. These factors can influence the decision to visit shopping malls in Bangkok because they represent tourist satisfaction.
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    Design Thinking Method: Qurban Animal Application in Facing Eid Al-Adha in Indonesia
    (2022-01-01)
    Tarigan, Emiya Fefayosa Br
    ;
    Yasirandi, Rahmat
    ;
    Almarshad, Fahdah
    ;
    Insan, Isa Mulia
    ;
    Suwastika, Novian Anggis
    Technological innovation in Indonesia has brought many advantages. Religious activities are no exception. Islam, as Indonesia's majority religion, is one of those affected by the positive impact. Many technological innovations have helped the activities of Muslims in Indonesia. This includes the Eid Al-Adha event as well as the case study proposed in this study. By using the Design Thinking Approach, this study succeeded in proposing an application related to sacrificial animals. The application prototype is thriving with a proper acceptance level. This study conducted System Usability Scale Testing for 46 participants at the test stage, with SUS's score of 78.07, means the proposed prototype is included in the 'Good' Grade and 'Acceptable' category. This means the fulfilment of the needs and functionality of prospective users has been successfully provided.