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Author: search.filters.author.Yasirandi, RahmatSubject: search.filters.subject.SUS Testing

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    A Design Thinking Approach to the Development of Digitalized Hotel Valet Services
    (2025-01-01)
    Makky, Muhammad Al
    ;
    Raharjo, Tito Pandu
    ;
    Rahman, Sheina Fathur
    ;
    Yasirandi, Rahmat
    Technological advancements in Indonesia have brought numerous benefits, including to hospitality industries like valet parking. However, traditional valet services still rely on manual processes, leading to inefficiencies such as long wait times, miscommunication, and security concerns. This study focuses on developing a digital valet system using the Design Thinking Approach to address these challenges. The proposed prototype demonstrates strong acceptance, addressing user expectations and improving overall service efficiency. During the testing phase, the System Usability Scale (SUS) was employed with 50 participants who had experience in valet services, resulting in a score of 77.7. This score places the prototype in the 'Good' grade and 'Acceptable' category, indicating that the proposed system successfully addresses the functionality and requirements of its intended users. By modernizing valet operations, this study highlights the potential for broader adoption of digital solutions in the hospitality sector, ultimately improving guest experiences and operational effectiveness.
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    Item type:Publication,
    Design Thinking Method: Qurban Animal Application in Facing Eid Al-Adha in Indonesia
    (2022-01-01)
    Tarigan, Emiya Fefayosa Br
    ;
    Yasirandi, Rahmat
    ;
    Almarshad, Fahdah
    ;
    Insan, Isa Mulia
    ;
    Suwastika, Novian Anggis
    Technological innovation in Indonesia has brought many advantages. Religious activities are no exception. Islam, as Indonesia's majority religion, is one of those affected by the positive impact. Many technological innovations have helped the activities of Muslims in Indonesia. This includes the Eid Al-Adha event as well as the case study proposed in this study. By using the Design Thinking Approach, this study succeeded in proposing an application related to sacrificial animals. The application prototype is thriving with a proper acceptance level. This study conducted System Usability Scale Testing for 46 participants at the test stage, with SUS's score of 78.07, means the proposed prototype is included in the 'Good' Grade and 'Acceptable' category. This means the fulfilment of the needs and functionality of prospective users has been successfully provided.