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Subject: search.filters.subject.Logistics System

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    Applications of Industry 4.0 during COVID-19 Situation for Thailand's Logistics System in Customer Satisfaction Context
    (2021-01-01)
    Buranasing, Y.
    ;
    Jongprasithporn, M.
    ;
    Yodpijit, N.
    The COVID-19 outbreak has affected business activities in many industries that can be disrupted by customer behavior. Logistics system plays the major role for response customer satisfaction. This research aims to develop logistics system in customer satisfaction context during COVID-19 situation in Thailand using Industry 4.0 principles. This paper presents the overview of Industry 4.0 and logistics system, the evaluation of customer satisfaction in logistics system during COVID-19 situation, and the applications of Industry 4.0 for logistics system in customer satisfaction context during COVID-19 situation. This study is conducted using focus group and interview with managers from large logistics service providers in Thailand. Results indicate that the use of Industry 4.0 technologies and the development of employees' skills are the potential solutions for reducing the effects of COVID-19 in logistics system. IoT, Cloud, and Big Data support all of customer satisfaction factors. It is also found that the use of appropriate Industry 4.0 technologies and the improvement of the logistics system are the critical aspects for enhancing business competitiveness during the COVID-19 pandemic.
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    Simulation model of space optimization in containers arranging and sequencing for logistics
    (2013-10-25)
    Kimpan, Warangkhana
    ;
    Tantawarak, Nake
    This paper proposes the application using 3D Bin Packing to optimize the container space for logistics system. The aim is to reduce logistics costs, arrangement time and delivery time. The application can arrange different sizes of cubical boxes into the container bin of trucks, vans, or wagons considering their distributing sequence by using Best-Fit Decreasing algorithm to optimize the space. It also can be used to reduce the cost of product delivering because the container will be divided into many partitions and arranged by using delivery sequence. The different types of boxes and vehicles can be freely adjusted and arranged. The arranged boxes can be viewed in order to check their position. The experimental results of the application are shown in 3D with freely movement view.