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Access type: UnknownAuthor: search.filters.author.Dhamanitayakul, Chawaporn

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    Empowering Hearing-Impaired Learners for Digital Citizenship: A Thai MOOC-Based Design Thinking Approach
    (2024-07-08)
    Sriwisathiyakun, Kanyarat
    ;
    Dhamanitayakul, Chawaporn
    In today's technology-driven world, digital citizenship is vital in fostering responsible technology use and essential skills for learning, problem-solving, and community participation. However, a significant focus emerges within digital citizenship—empowering individuals with disabilities. This research addresses this crucial area by spearheading the creation of a specialized Thai Massive Open Online Course (MOOC) meticulously designed for hearing-impaired learners. The core objective is to equip these individuals with indispensable digital citizenship skills for seamless integration and active engagement in digital environments. The study progresses through three key phases. Phase 1 involves crafting the MOOC course to meet the needs of hearing-impaired individuals. Phase 2 develops a course on the Thai MOOC platform, using the MOOC-based Design Thinking Model and universal design learning principles. Phase 3 assesses 20 hearing-impaired learners in the "Utilizing Online Media as Digital Citizenship Course." The research reveals two significant outcomes, highlighting the course's impact. First, an evaluation of digital media quality and learning activities was conducted by five experts with 15 to 30 years of experience in the field, the result was an impressive performance rating of 4.56 on a 5-point Likert scale, indicating the course's high suitability for hearing-impaired learners. Such findings validate the precise alignment of the course with its intended objectives. Second, the outcomes of learning achievement tests on the Thai MOOC platform involving 20 high school hearing-impaired learners revealed that 15 learners scored above 70 (passing), representing 75%. The average post-test score was higher than the pre-test, with an average score of 72.05 points. These results demonstrate the course's effectiveness in improving learning outcomes and meeting predetermined criteria, while also indicating that adopting the MOOC-based Design Thinking model has led to the creation of high-quality media that delivers tangible results for hearing-impaired individuals. This research contributes to the eLearning field by addressing the specific needs of hearing-impaired individuals in digital citizenship education through tailored online learning courses designed to bridge existing gaps.
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    Enhancing digital literacy with an intelligent conversational agent for senior citizens in Thailand
    (2022-06-01)
    Sriwisathiyakun, Kanyarat
    ;
    Dhamanitayakul, Chawaporn
    Intelligent conversational agents have been implemented as virtual assistants in mobile applications to facilitate, engage, and interact with users for optimal learning experiences. With 24/7 availability, providing instant and consistent responses, chatbots, as a type of intelligent conversational agent, will help benefit the learning communication, makes the entire learning experience more engaging for the learners. They have also been successfully used by the elderly to encourage behavioral change for their intended purpose. This study investigated baseline data on the use of digital platforms of senior citizens in Bangkok Metropolitan and the six regions of Thailand and developed a chatbot from the derived data. The chatbot contained learning media and service function, served as a platform to enhance digital literacy for the senior citizens in Thailand. The study was conducted in 3 phases, the baseline survey on the use of digital platforms of the senior citizens in Thailand, the development of the chatbot and learning media, and the pre-experimental expert validation. The samples were 422 senior citizens. The data were collected by questionnaires, focused group discussion, and interviews with experts, and analyzed by percentage, mean, standard deviation, and content analysis. Results were incorporated in the design and development of the chatbot innovation following the software development life cycle (SDLC) framework. Expert feedback revealed that this chatbot innovation was easy to access, convenient to request for operations, artistically appealing, and comprehensive in content and functionality for enhancing digital literacy skills, which are to access, analyze, evaluate, participate, and act. In the next research sequence, this innovation will subsequently be experimented with more senior citizens to prepare and improve their digital competence to consequently equip them with the necessary capacities to keep up with Thailand’s transition towards a full-blown aging society.