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The Mobile Payment Acceptance Model of Chinese Residents

Author(s)
Chen, Shulan
Chaiyasoonthorn, Wornchanok
Chaveesuk, Singha
Date Issued
June 23, 2021
Type
Conference Paper
DOI
10.1145/3473465.3473476
Abstract
The rapid development of the Internet in China has changed the modes of payment among the Chinese residents. Nowadays, the mobile payment users in China take up 60.93% of the Chinese population. However, there are still 416 million non-netizens in China. In the future, China's mobile payment market will seek further expansion. In addition, with the further development of digitalization and the circulation of the digital RMB, the Chinese mobile payment, which is represented by Alipay and WeChat Pay, will suffer from huge impacts. In this paper, based on the technology acceptance model, planned behavior theory, system security, trust, and demographics, a conceptual framework is established to analyze the acceptance of mobile payment in China and find out the determinants that affect the use of mobile payment. The outcome of this paper not only provides a theoretical framework for subsequent scholars to further study the determinants of Chinese residents' mobile payment, but also provides a theoretical basis for mobile payment operators to retain and expand the mobile payment market.
Citation
ACM International Conference Proceeding Series, 63-68, 2021
Subjects

Demographics

Mobile payment accept...

System security

TAM

TPB

Trust

Metrics
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