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Applying Systems Approach the Case Study of Tertiary Education Institutions in Thailand

Author(s)
Jungthawan, Siripong
Suharitdamrong, Vithaya
Tiyarattanachai, Ronnachai
Date Issued
May 14, 2019
Type
Conference Paper
DOI
10.1109/IEA.2019.8714910
Abstract
Systems thinking is normally accepted as the backbone of a successful systems approach and understanding the big picture. Systemigrams help system engineers map the relation between members in the systems of interest (SOI) and provide text and pictures that were drawn on a map, so Systemigrams are used to present a picture of the whole system or present individual system components and contexts in a supply chain system. Moreover, a systems approach shows the full perspective of a business architecture and links the vision of the organization into real action. In summary, a business architecture could transform business processes in each department of a university from manual processes to more productive automated processes. In this study, we have drawn Systemigrams and a designed framework to bring the value through the education supply chain with a digital business process. This study can provide a framework to implement a digital supply chain transformation in a typical Thai university, KMITL, and then we apply it to the other tertiary education institutions and the other service business sectors in Thailand and similar countries.
Citation
2019 IEEE 6th International Conference on Industrial Engineering and Applications Iciea 2019, 682-688, 2019
Subjects

business architecture...

education

supply chain manageme...

systemigrams

systems approach

systems engineer

systems thinking

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