Loading...
Utilization of Industry 4.0 during COVID-19 Pandemic in the Targeted (S-Curve) Industries of Thailand
Author(s)
Taweethavornsawas, A.
Buranasing, Y.
Jongprasithporn, M.
Yodpijit, N.
Date Issued
January 1, 2021
Type
Conference Paper
Abstract
The first COVID-19 is discovered in December 2019 in Wuhan, China and rapidly spread to millions of people all over the world. COVID-19 heavily affects the industrial business and economy of many countries, including Thailand. This study aims at exploring the effects of COVID-19 on the targeted (S-Curve) industries of Thailand and investigating the ways to improve business operations with the utilization of the appropriate Industry 4.0 technologies. The paper presents (1) Industry 4.0 background and the First S-Curve and the New S-Curve industries of Thailand (2) Data collection and analysis (3) The effects of COVID-19 on business operations. The characteristics of each industry, the requirements of business and operator to cope with Industry 4.0, and the implementations of Industry 4.0 technologies during the situation of COVID-19 are analyzed by using a focus group, online questionnaires and interviews. Results show that customer behavior is a major issue on business operations and IoT is the most critical technology in supporting business operations and reducing the impacts of COVID-19. It has also been found that the functions of technologies depend on the characteristics of each industry. Results from this study can assist companies to obtain a better understanding of the critical functions of technologies that suit their characteristics best and develop operator's skills properly for increasing business competitiveness.
Citation
2021 IEEE International Conference on Industrial Engineering and Engineering Management Ieem 2021, 583-587, 2021