Factors Influencing Customer Retention in the Parcel Delivery Industry

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dc.contributor.authorZonghong Wu
dc.contributor.authorNuttawut Rojniruttikul
dc.date.accessioned2026-05-08T19:20:27Z
dc.date.issued2024-1-1
dc.identifier.doi10.1007/978-981-97-0996-0_48
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/17535
dc.publisherSpringer proceedings in business and economics
dc.subjectConsumer Retail Behavior Studies
dc.subjectSharing Economy and Platforms
dc.subjectUrban and Freight Transport Logistics
dc.titleFactors Influencing Customer Retention in the Parcel Delivery Industry
dc.typeBook-chapter

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