The effect of perceived service quality on customer emotions, customer satisfaction and customer loyalty: a PLS-SEM approach towards a luxury hotel in Bangkok, Thailand

Simple item page
dc.contributor.authorChayuth Suwanamas
dc.contributor.authorJirasek Trimetsoontorn
dc.contributor.authorWanno Fongsuwan
dc.date.accessioned2025-07-21T05:55:42Z
dc.date.issued2015-01-01
dc.identifier.doi10.1504/jgba.2015.074018
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/5039
dc.subjectCustomer Satisfaction
dc.subjectCustomer delight
dc.subjectSample (material)
dc.subject.classificationCustomer Service Quality and Loyalty
dc.titleThe effect of perceived service quality on customer emotions, customer satisfaction and customer loyalty: a PLS-SEM approach towards a luxury hotel in Bangkok, Thailand
dc.typeArticle

Files

Collections

All