Satisfaction ofworking people in Thailand in their usage of cloud storage systems

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dc.contributor.authorChaiyasoonthorn, Wornchanok
dc.contributor.authorNajantong, Kulapa
dc.contributor.authorChaveesuk, Singha
dc.date.accessioned2026-08-06T10:21:42Z
dc.date.available2026-08-06T10:21:42Z
dc.date.issued2018-09-22
dc.description.abstractThe purpose of this research was to investigate Satisfaction of working people in Thailand in their usage of cloud storage systems. The theories that this study was based on are Technology Acceptance Model 3 or TAM3, Unified Theory of Acceptance and Use of Technology Model or UTAUT and Service satisfaction. The sample group consisted of 400 working people in the central region of Thailand. Five hypotheses were formulated and tested by multiple linear regression statistic. Briefly, it was found that all of the four independent variables featured in the hypotheses: Perceived Usefulness, Perceived Ease of Use, Social Influence and Experience influent were significant to user satisfaction in terms of equitable service and progressive service. Some of the above independent variables also influenced user satisfaction in terms of timely service, ample service, and continuous service. The independent factor that did not influence user satisfaction in terms of timely service was Social Influence while the factor that did not do so in terms of ample service and continuous service was Perceived Usefulness.
dc.identifier.citationACM International Conference Proceeding Series, 45-50, 2018
dc.identifier.doi10.1145/3285957.3285982
dc.identifier.other2-s2.0-85061105249
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/9078
dc.sourceACM International Conference Proceeding Series
dc.subjectCloud Computing
dc.subjectCloud Storage System
dc.subjectService Satisfaction
dc.subjectTAM3
dc.subjectUTAUT
dc.titleSatisfaction ofworking people in Thailand in their usage of cloud storage systems
dc.typeConference Paper

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