A Thai banking industry organisational performance analysis

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dc.contributor.authorPranee, Tasanai
dc.contributor.authorNapompech, Kulkanya
dc.contributor.authorSrinuan, Chalita
dc.date.accessioned2026-08-06T10:15:11Z
dc.date.available2026-08-06T10:15:11Z
dc.date.issued2017-01-01
dc.description.abstractThe purpose of this research is to determine the effects of talent management, technological innovation and service quality on Thai bank performance. The population of the study consisted of 14 registered banking enterprises along with their associated 2068 branches. Using the IBM Statistical Package for the Social Sciences (SPSS v.21), 424 responses selected from a simple random sampling survey were analysed using both a secondorder confirmatory factor analysis (CFA) and structural equation modelling (SEM). From the 93-item survey, pre-trail test, and the in-depth interviews from five experts, a questionnaire reliability score of 0.98 was obtained. Findings revealed that technological innovation and service quality strongly influence the Thai banking industry's performance, and should be given great attention.
dc.identifier.citationJournal for Global Business Advancement, 10(4), 370-394, 2017
dc.identifier.doi10.1504/JGBA.2017.086515
dc.identifier.issn1746966X
dc.identifier.other2-s2.0-85029503930
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/7251
dc.sourceJournal for Global Business Advancement
dc.subjectAEC
dc.subjectASEAN
dc.subjectAssociation of Southeast Asian Nations
dc.subjectAssociation of Southeast Nations Economic Community
dc.subjectBanking industry
dc.subjectCFA
dc.subjectConfirmatory factor analysis
dc.subjectSEM
dc.subjectService quality
dc.subjectStructural equation modelling
dc.subjectTalent management
dc.subjectTechnological innovation
dc.subjectThailand
dc.titleA Thai banking industry organisational performance analysis
dc.typeArticle

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