Hierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions: a study of Bangkok's mass rapid transit systems, Thailand

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dc.contributor.authorPrapat Chongsanguan
dc.contributor.authorJirasek Trimetsoontorn
dc.contributor.authorWanno Fongsuwan
dc.date.accessioned2025-07-21T05:56:37Z
dc.date.issued2016-01-01
dc.identifier.doi10.1504/jgba.2016.079881
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/5583
dc.subjectSample (material)
dc.subject.classificationCustomer Service Quality and Loyalty
dc.titleHierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions: a study of Bangkok's mass rapid transit systems, Thailand
dc.typeArticle

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