The mediating effect of knowledge-sharing behaviour on total quality management and organisational innovation capability

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dc.contributor.authorBuranakul, Sorapol
dc.contributor.authorLimnararat, Sunpasit
dc.contributor.authorPithuncharurnlap, Manat
dc.contributor.authorSangmanee, Woranat
dc.date.accessioned2026-08-06T10:15:12Z
dc.date.available2026-08-06T10:15:12Z
dc.date.issued2017-01-01
dc.description.abstractEver since innovation was recognised as a key contributor to securing competitive advantage in the higher education arena, many factors have been introduced to enhance innovation capability. The purpose of this study is to examine the relationship between total quality management (TQM) and organisational innovation capability (OIC), as well as investigate the role of knowledge-sharing behaviour (KSB) in mediating this relationship. A survey was conducted on 367 academic staff and support staff from private universities in Thailand. The analytical results suggest that TQM is positively linked to OIC and KSB, in which the KSB plays a partial mediating role between TQM and OIC. The findings should benefit university administrators to improve innovation capability in addition to implementing TQM to develop appropriate strategies for maintaining a knowledge-sharing environment, leading to the kind of tacit knowledge that can successfully raise the innovation capability of private universities.
dc.identifier.citationJournal for Global Business Advancement, 10(4), 461-480, 2017
dc.identifier.doi10.1504/JGBA.2017.086517
dc.identifier.issn1746966X
dc.identifier.other2-s2.0-85029480417
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/7256
dc.sourceJournal for Global Business Advancement
dc.subjectCommunity of practice
dc.subjectInnovation capability
dc.subjectKnowledge sharing
dc.subjectMalcolm Baldrige National Quality Award
dc.subjectMBNQA
dc.subjectMediating effect
dc.subjectPrivate university
dc.subjectThailand
dc.subjectTotal quality management
dc.subjectTQM
dc.titleThe mediating effect of knowledge-sharing behaviour on total quality management and organisational innovation capability
dc.typeArticle

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