User Perspective on the Generation Gap in Using Internet of Things � IoTs: A Conceptual Framework

Abstract

Rapid changes in technology have caused many changes in business conduct.At present, several technological revolutions are happening such as smart-city, smart-health, smart-traffic, and smart-device.The operations of all of these smart things are based on wireless sensor network connecting them and other machines together.We called them collectively as Internet of Things or IoTs.IoTs technology disrupts businesses and has a huge impact on all generations of humans.New technologies bring with them some useful functionality.However, usually, there is a gap between the full capacity of new technology and its utilization by users.This study explores the conceptual framework of user perspective on generation gap in using IoTs technology, based on Expected Disconfirmation, Educational Technology Gap, and Trust theories.The authors hope that this framework will benefit other researchers in terms of potential factors influencing IoTs technology usage continuance intention in their further research on this issue.