Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions: a conceptual framework
| dc.contributor.author | Chayuth Suwanamas | |
| dc.contributor.author | Jirasek Trimetsoontorn | |
| dc.contributor.author | Wanno Fongsuwan | |
| dc.date.accessioned | 2025-07-21T05:55:40Z | |
| dc.date.issued | 2015-01-01 | |
| dc.identifier.doi | 10.1504/jgba.2015.071356 | |
| dc.identifier.uri | https://dspace.kmitl.ac.th/handle/123456789/5003 | |
| dc.subject | Hospitality | |
| dc.subject | Customer Satisfaction | |
| dc.subject | Conceptual model | |
| dc.subject | Conceptual framework | |
| dc.subject | Servicescape | |
| dc.subject | Affect | |
| dc.subject.classification | Customer Service Quality and Loyalty | |
| dc.title | Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions: a conceptual framework | |
| dc.type | Article |