Social CRM, RMO and business strategies affecting banking performance effectiveness in B2B context

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dc.contributor.authorJedsada Wongsansukcharoen
dc.contributor.authorJirasek Trimetsoontorn
dc.contributor.authorWanno Fongsuwan
dc.date.accessioned2025-07-21T05:56:02Z
dc.date.issued2015-06-10
dc.identifier.doi10.1108/jbim-02-2013-0039
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/5218
dc.subjectStratified Sampling
dc.subjectSample (material)
dc.subjectCustomer Satisfaction
dc.subject.classificationCustomer Service Quality and Loyalty
dc.titleSocial CRM, RMO and business strategies affecting banking performance effectiveness in B2B context
dc.typeArticle

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