IMPACT OF HR-LINKED QUALITY ASSURANCE SYSTEM ON OPERATIONAL PROFICIENCY

Abstract

The purpose of this study is to embrace the theoretical context of operational proficiency and accordingly examines the connection between human resource-linked with quality assurance system and development of novel product taking with the consideration to operational proficiency, learning system, knowledge assimilation, and strategic adaptability.Learning system and knowledge assimilation are correlated with strategic adaptability of an organization, and strategic adaptability is the established capability, which enables development of novel product.In order to empirically examine the connection, data was gathered from ASEAN organizations and structural equation modeling was carried out.Findings reveal that human resource connected with quality assurance system facilitate in establishing learning focused organization, unifying knowledge and assists in development of novel product.Moreover, Unification of knowledge is progressively associated with development of new product via strategic adaptability.