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    The attributes of heritage, cultural, and creative tourism in the context of sustainability before and after the COVID-19 pandemic: A comprehensive review
    (2024-01-01)
    The activities and characteristics of heritage, cultural, and creative tourism are notably distinct despite the fact that they are frequently confused and misunderstood. Moreover, these types of tourism have been significantly affected by the COVID-19 pandemic. This review article aims to explore the characteristics of three types of tourism, both pre-and post-pandemic, and seeks to propose sustainable solutions with new opportunities for the tourism industry. The article adopts a PRISMA flow diagram and VOSviewer to perform a systematic literature review, ultimately selecting 179 articles from the Scopus, ScienceDirect, and Google Scholar databases and grouping them into five clusters: 1) heritage, cultural, and creative tourism; 2) co-creation; 3) creative city; 4) sustainability; and 5) technology and innovation. Consequently, this review article proposes a final framework presenting five related clusters suggesting sustainable solutions for creative tourism. It may aid the tourism industries in their transition to creative tourism, which is more sustainable and broadly focused while ensuring safety and enhancing income for local communities in the post-pandemic period.
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    A Review of Energy-Saving Home Applications: Innovation Opportunity Applying with User-Centered Design Principles
    (2024-01-01)
    Tongsubanan, Sarunporn
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    This systematic review article encompasses 515 publications and screens narrowed down to 97 articles by the criteria of inclusion and exclusion. It concludes that three main problems exist for energy-saving home applications: 1) experts and non-experts do not understand the energy efficient home data presented, 2) they are not designed for middleaged and elderly users, and 3) the graphic communication is difficult to understand. Therefore, the aim of this article is to outline the issues, research gaps, and guidelines pertaining to the development of energy-saving home applications that are accessible, usable, understandable, and desirable for all users. Related review articles were analyzed by researching the correlation of three variables: application, user-centered design (UCD), and energy data. In summary, user experience, user interface, and UCD are recommended to optimize the design of accessible energy-saving home applications.
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    Museum Presentations for Older Adults: A Review of Universal Design for Learning (UDL) Integration with Digital Storytelling (DST) Guidelines
    (2025-06-01) ;
    Nickpour, Farnaz
    Museums face significant challenges in engaging older adult visitors, particularly regarding digital storytelling (DST) integration and technology accessibility. In this case, universal design for learning (UDL) principles could address accessibility and engagement challenges for older adult visitors through multiple means of representation, engagement, and expression. This review examines how museums can develop inclusive DST frameworks that integrate universal design for learning (UDL) principles to enhance older adults’ engagement and learning experiences. The study investigates three main factors, namely DST, UDL, and older adults’ specific needs and preferences in museum contexts. Through a comprehensive literature review, this research presents an initial framework that systematically maps 10 DST elements across UDL’s 3 core principles, namely multiple means of engagement, representation, and action/expression. The initial framework contributes new knowledge by offering practical implementation strategies while establishing a theoretical foundation for understanding how DST can be adapted to serve older adults’ needs. This review article advances museum accessibility studies and provides a foundation for developing more inclusive cultural institutions that effectively serve older adult visitors while maintaining engaging and meaningful experiences.
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    Adapting the Baldrige Framework for Sustainable Creative Education: Urban Design, Architecture, Art, and Design Programs
    (2025-10-01) ;
    Wannaphapa, Ukrit
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    Chutapruttikorn, Rittirong
    Two critical research problems emerge in creative education quality management: the framework misalignment problem, where business-oriented performance metrics inadequately assess design creativity and innovation, and the sustainability integration gap, reflecting limited incorporation of environmental and social sustainability dimensions into excellence models. This review article addresses these problems by developing an initial framework that adapts the Baldrige framework for urban design, architecture, art, and design education with integrated sustainability principles. Drawing on literature review and theoretical synthesis, the article proposes a framework that introduces three key epistemological shifts: prioritizing process over product, supporting non-linear and reflective learning pathways, and recognizing tacit, embodied, and experiential knowledge as central to creative education. The framework incorporates the United Nations Sustainable Development Goals (SDGs) as core design challenges and introduces innovative evaluation tools, including portfolios with iterative review processes, community feedback loops, and SDG mapping rubrics. This research contributes to the educational quality management literature by offering a systematic framework that bridges business excellence models with creative education paradigms while positioning sustainability as a core educational objective rather than a peripheral concern.
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    Applying Classic Literature to Facilitate Cultural Heritage Tourism for Youth through Multimedia E-Book
    (2024-09-01)
    The majority of cultural heritage tourism globally lacks the diversity of young tourists since there is a universal trend among youth worldwide considering that cultural and heritage stories are unrelated to their lifestyles and not designed for them. This research therefore makes use of classic Thai literature that the target group (grade 12) has studied, “Khun Chang Khun Phaen (KCKP)”, which includes actual heritage places in the province of Suphan Buri. It aims to create and evaluate design guidelines applying classic literature to facilitate cultural heritage tourism and interest in learning classic literature and history, specifically for youth, in three phases. In Phase 1, design guidelines are developed based on the answers of on-site questionnaires distributed to 600 young people. In Phase 2, a multimedia KCKP e-book is created, and in Phase 3, this multimedia KCKP e-book is evaluated using the results from 100 on-site questionnaires—serving as the research’s success criterion. The findings indicate that this e-book may spark a strong interest in youth for KCKP literature (mean = 4.53/5), cultural heritage tourism (mean = 4.56/5), and history (mean = 4.72/5). These findings affirm that the design guidelines effectively engage young tourists and promote an appreciation for cultural heritage, history, and classic literature.
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    Teaching art via digital technology for the elderly applying with inclusive design: A review
    Art studies and activities for older adults have received significantly less attention as a result of prohibitively expensive materials that are unfit for commercial use, and research utilizing digital technology to investigate artistic activities for older adults is extremely limited. The purpose of this article is to analyze and review recent research in these fields to summarize the current trends. The literature review comprised 108 articles from databases that included Scopus, ScienceDirect, and Google Scholar. The papers were subjected to a thorough examination by the VOSviewer program and researchers, who utilized content analysis to classify them into four themes: 1) inclusive design; 2) accessibility; 3) digital art therapy and 4) digital technology environments. Further investigation and development are necessary to propose a novel approach to instructing senior-level art utilizing cutting-edge technologies, which could be enhanced by the findings of this review article.
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    Developing a Design Guideline for a User-Friendly Home Energy-Saving Application That Aligns with User-Centered Design (UCD) Principles
    (2025-01-01)
    Tongsubanan, Sarunporn
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    Regarding issues with the majority of home energy-saving applications, the information is often too difficult for users to understand, and they struggle to comprehend communication via graphics or images displayed on the application’s screen. Furthermore, little is known about how users of home energy-saving applications behave. Therefore, this research aims to develop and evaluate a user-friendly design guideline for a home energy-saving application that applies four stages of User-Centered Design (UCD) processes. To identify significant issues and preliminary solutions, this research employed two rounds of co-creation activities involving nine experts and nine non-experts. Subsequently, an application prototype encompassing settings, about, home data, home assessment, and assessment summary was developed. The prototype underwent evaluation through an online questionnaire with 160 participants from four user groups, spanning expert and non-expert age groups. As a results from all four factors, the application received a mean score = 4.35 (good) from both non-experts and experts. This demonstrates that the prototype adopted with the guideline performed well in terms of User Experience, User Interface and User-Centered Design. This research provides developers and stakeholders with valuable guidelines to create applications or programs that are more efficient and user-friendly. This guideline is applicable to a wide range of sectors (eg, residential homes, workplaces, and educational institutions) and various domains (eg, Internet of Things (IoT), Home Energy Management Systems (HEMS), mobile applications, AI-Assisted in IoT-based Smart Microgrids). This would lead to the creation of applications that are easy for users to navigate and presentations that are impactful, ultimately helping to decrease energy usage and promote a more sustainable environment.
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    A Marketing Plan for Applying 5W1H (What, Why, Where, When, Who, and How) in Design Postgraduate Degrees: A Case Study from Thailand
    (2022-01-01)
    Postgraduate degrees in design have changed due to the latest technology and trends. Moreover, there is a lack of research regarding the relationship between the behavior of students and marketing plans for the curriculum. Therefore, this research aims to explore the concept of treating postgraduate design students in Thailand as customers by applying 5W1H (what, why, where, when, who, and how) to the criteria, behaviors, and trends in choosing the curriculum. This study set up online in-depth interviews for twenty postgraduate degree students in this area from four public universities in Thailand in April 2020. Raw data were transcribed into a thematic coding analysis. The findings illustrate that design students need new and updated knowledge (what), and choose the course due to its reputation (why) by themselves without recommendations from others (who). Additionally, they are aware of social media advertising (where), and search in-depth information before the end of the year or six months before term begins (when) from official websites to compare curriculums (how). Finally, this research contributes to knowledge about how marketing plans (5W1H) can understand how postgraduate design students choose their curriculums. As a result, universities could adapt, design, and offer appropriate curriculums and promote them effectively to students.
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    The Authenticity Challenge in Digital and Social Media in Cultural Tourism: A Systematic Literature Review
    (2025-11-01)
    Manlee, Nattapong
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    Contemporary cultural tourism faces a critical digital authenticity paradox where social media engagement necessitates platform integration, yet algorithms prioritize engagement-driven content over culturally accurate heritage representations. This systematic review develops an initial framework addressing authenticity preservation challenges through systematic analysis of platform-mediated heritage representation. Following PRISMA guidelines, researchers searched Scopus and ScienceDirect databases for peer-reviewed articles published 2020–2025 using search terms: “Cultural Tourism” AND “Heritage Tourism” AND “Photograph” AND “Social media” AND “Authenticity.” Inclusion criteria encompassed English-language journal articles and conference papers in social sciences, business, management, and humanities. VOSviewer software facilitated bibliometric analysis through keyword co-occurrence mapping with minimum three-occurrence threshold. From 68 articles, analysis revealed five thematic clusters: Ecosystem Tourism, Social Media and Technology, Tourism Management, Authenticity, and Photography & Storytelling, informing an integrated Input-Process-Integration-Output framework. Input encompasses cultural contexts and authenticity evaluation criteria; Process integrates social media dynamics with tourism management strategies; Integration synthesizes authentic contexts through platform-adapted digital storytelling; Output addresses platform-mediated tourist experiences. The framework establishes systematic relationships between heritage preservation and digital platform mechanisms, providing methodological innovation while addressing algorithmic optimization conflicts with heritage preservation, offering practical guidance for tourism organizations navigating Instagram, TikTok, Facebook, and emerging platforms while preserving authentic cultural representation.
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    UDL-Based Photography Educational Resource for Older Adults: Design Guidelines for Mobile Education
    (2026-01-01)
    This research aims to develop design guidelines for the smartphone-based photography educational resource for older adults through Universal Design for Learning (UDL) principles. Employing a two-phase methodology, the research collected data from 100 older adults in Bangkok through questionnaires examining barriers, drivers, and learning preferences, followed by design guideline development. Analysis revealed a perception of difficulty as the primary barrier, while post-retirement income potential emerged as the strongest driver. All participants preferred smartphones for learning photography, yet simultaneously favored along with physical books as reference materials. The research contributes to human–computer interaction (HCI) knowledge by providing validated design guidelines that address typography preferences, visual contrast requirements, and layout specifications while accommodating older adults’ dual-modality learning preferences. These findings advance age-appropriate mobile interface design while offering practical implementation strategies for developers creating educational applications supporting creative engagement among older adults.