Krommuang, Apiwat
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Item type:Publication, How organizational characteristics and employee involvement affect quality management practices in the Thai food industry(2014-01-01); Quality management practices can help an organization thrive in an increasingly competitive global market. Based on a comprehensive literature review, this study identifies organizational characteristics that encourage employee involvement and improve quality management practices. The sample group was comprised of 271 people representing middle management in Thailand's food industry. The variables of employee involvement were intervening latent variables in the relationship. Structural Equation Modeling (SEM) was used to analyse the results which showed that fewer hierarchies of command and decentralized decision making power had a significantly positive affect on quality management practices in organizations. © 2014 Academic Journals Inc. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, How job characteristics and employee involvement affect sustainable quality management practices in the Thai food industry(2015-01-01); This study investigated which employee-related factors affect the application of quality management practices, and the characteristics and dynamics of the relationship between them. This will help business organisations select and design their operating system for their employees. This study used a sample of 271 middle level executives from 74 companies operating in the Thai food industry. The structural equation modelling (SEM) was used to analyse results. Results showed that job characteristics had a positive effect on the application of quality management practices through significant development of employee involvement.