Ensuring customer satisfaction through service quality and image management in the hospitality industry: a conceptual perspective

Thumbnail Image

Date

2015-01-01

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

Description

Keywords

SERVQUAL, Customer Satisfaction, Conceptual model, Conceptual framework

Citation

URI

https://dspace.kmitl.ac.th/handle/123456789/4980

Collections

All

Endorsement

Review

Supplemented By

Referenced By