Ensuring customer satisfaction through service quality and image management in the hospitality industry: a conceptual perspective

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dc.contributor.authorUtid Tamwatin
dc.contributor.authorJirasek Trimetsoontorn
dc.contributor.authorWanno Fongsuwan
dc.date.accessioned2025-07-21T05:55:34Z
dc.date.issued2015-01-01
dc.identifier.doi10.1504/jgba.2015.067270
dc.identifier.urihttps://dspace.kmitl.ac.th/handle/123456789/4980
dc.subjectSERVQUAL
dc.subjectCustomer Satisfaction
dc.subjectConceptual model
dc.subjectConceptual framework
dc.subject.classificationCustomer Service Quality and Loyalty
dc.titleEnsuring customer satisfaction through service quality and image management in the hospitality industry: a conceptual perspective
dc.typeArticle

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